Terms and Conditions

These site terms explain the rules that apply when you access and use TaoSweeps Casino, create or use a player account, play games, participate in promotions, or use any related services on our website.

By visiting the site, registering an account, or using any part of the platform, you agree to follow these conditions of use. This page is meant to set clear expectations around your rights and responsibilities, and ours, so everything stays fair, balanced, and transparent.

Who may use the platform (adults only)

TaoSweeps Casino is intended for adults only. You must be at least 21 years of age and meet the legal gambling age requirements that apply to you where you live.

It is your responsibility to make sure online casino-style play and sweepstakes-style promotions are lawful in your location before you register or play. We may restrict or refuse access in certain states, regions, or locations, and we may update availability over time based on legal, compliance, or operational requirements.

At the time of writing, the platform is not available in the following states: California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Tennessee, and Washington.

Account registration rules that protect you and the platform

When you sign up, you agree to provide accurate, current information, and to keep it updated. This includes details like your name, date of birth, address, email, and any other information requested during registration or later verification.

A few key account rules:

• Your account must be registered in your own name.
• You may only create and use the number of accounts we allow per person, household, device, or payment method.
• We may decline, limit, or close accounts that appear duplicated, misleading, or created to misuse promotions.

Identity checks and verification (KYC)

To keep the platform secure and to meet compliance requirements, TaoSweeps Casino may ask you to complete identity verification before you can redeem prizes, and we may request verification at other times as well.

Verification may include requesting documents or information to confirm:

• Your identity and age
• Your address and location
• Ownership of a payment method or account used in transactions
• Any other details needed to protect you, prevent fraud, or meet legal and operational requirements

If verification is incomplete, delayed, or cannot be confirmed, redemptions may be delayed, restricted, or declined, and certain account features may be limited until the review is complete.

Your player account: keep it private, keep it secure

You are responsible for protecting your login details and for all activity that takes place through your account. If you believe someone else has accessed your account, contact support as soon as possible.

Your account is personal. It cannot be shared, transferred, sold, or used on behalf of another person. Letting someone else play on your account, or using someone else’s account, can lead to restrictions or closure, especially where promotions or redemptions are affected.

Deposits, withdrawals, redemptions, and balances (what to expect)

TaoSweeps Casino may offer more than one way to fund play, including Visa, MasterCard, and PayPal. Availability can vary by location, banking rules, and internal risk checks, and some methods may be added or removed over time.

Processing times, limits, and eligibility can vary, and we may apply reasonable checks before approving transactions or redemptions. This can include reviewing account activity, confirming playthrough requirements, or completing verification.

Important notes about balances and redemptions:

• The platform uses a dual-currency model. Gold Coins are used for entertainment play. Sweeps Coins may be eligible for prize redemption where offered and permitted.
• Sweeps Coins generally must be played through at least once before associated winnings can become eligible for redemption.
• Minimum redemption thresholds may apply. At the time of writing, the minimum redemption is 50 Sweeps Coins for gift cards and 100 Sweeps Coins for other methods.
• We may review and, where appropriate, cancel redemption requests if requirements tied to the source of the balance are not met.

Bonuses and promotions: read the specific bonus terms every time

From time to time, TaoSweeps Casino may offer promotions such as bonus coins, free spins, competitions, login rewards, referral rewards, verification rewards, mail-in requests, or other limited-time offers.

Promotions can have additional rules, including:

• Eligibility requirements and location restrictions
• Playthrough requirements and contribution rules that can vary by game type or offer
• Time limits to claim, use, or complete a promotion
• Game restrictions or maximum bet limits during bonus play
• Maximum redemption limits for winnings that come entirely from certain free promotions

Examples of common promo limits at the time of writing include:

• A sign-up offer of 10,000 Gold Coins plus 0.20 Sweeps Coins after account creation and email verification (where available)
• A verification reward of 10,000 Gold Coins plus 1 Sweeps Coin after completing identity verification
• Winnings derived entirely from free promotional play capped at a maximum redemption of $25.00
• Winnings derived from referral-based promotions capped at a maximum redemption of $50.00

Because promotion rules can change and can differ from offer to offer, you should always review the specific promotion terms shown in the offer itself before you opt in or play. If a promotion conflicts with these site terms, the promotion-specific rules will apply to that promotion.

Game availability and access: what “as available” really means

We aim to provide reliable access to games and services, but we cannot promise that the website or every game will be available at all times, on every device, or in every location.

Access and availability may vary due to:

• Your device, browser, internet connection, or operating system
• Maintenance, updates, or software changes
• Location-based restrictions
• Provider availability and technical issues

We may add, remove, suspend, or limit games, features, or promotions at any time, including for fairness, compliance, testing, maintenance, or operational reasons.

Fair play rules: keeping the experience honest

By using TaoSweeps Casino, you agree to play fairly and to use the platform for lawful, personal entertainment purposes.

Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or using false information
• Collusion with other players or coordinated play to gain an unfair advantage
• Chargeback abuse or intentionally reversing payments without a valid reason
• Bonus abuse, including using multiple accounts or patterns intended to exploit promotions
• Trying to manipulate games, offers, redemptions, or platform systems
• Using unauthorized software, scripts, bots, automation tools, or other methods to play on your behalf
• Allowing anyone else to access or use your account

If something feels unclear, the safe move is to contact support before you act. That keeps momentum on your side and helps avoid avoidable account reviews later.

When we may limit, suspend, or close an account (and why)

To protect players and the integrity of the platform, TaoSweeps Casino may restrict services, suspend promotions, pause transactions for review, or close an account where we reasonably believe one or more of the following applies:

• The account information is inaccurate, incomplete, or cannot be verified
• The account is connected to prohibited conduct or misuse of promotions
• Required verification has not been completed
• There is a security concern, fraud risk, or payment dispute
• The platform is being used in a way that breaks these service terms or applicable rules

We aim to handle reviews and restrictions in a reasonable way. If your account is under review, we may request additional information to resolve it.

Errors, mistakes, and technical issues: how we handle them

Sometimes systems fail, and sometimes information displays incorrectly. This can include game malfunctions, interrupted sessions, incorrect balances, bonus crediting errors, pricing or package display issues, or other technical mistakes.

If an obvious error occurs, TaoSweeps Casino may correct it and take reasonable steps to address the impact. This may include adjusting balances that were credited incorrectly, voiding play affected by a malfunction, or reissuing an interrupted session where appropriate, based on what is fair and supported by platform records.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. If play stops feeling fun, it is smart to pause and reset.

TaoSweeps Casino may offer responsible gaming tools such as limits, time-outs, or self-exclusion options, depending on availability. We encourage you to use protections that help you stay in control and within your means.

Intellectual property: using the site does not grant ownership

The TaoSweeps Casino website, including its design, branding, text, graphics, and software elements, is owned by TaoSweeps Casino or used under license.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where allowed by law for personal, non-commercial use.

Third-party providers and linked services

Some parts of the platform may be provided by third parties, including game studios, payment processors, identity verification services, and other technical providers. These services may have their own availability limits, maintenance windows, and operating requirements.

TaoSweeps Casino is not responsible for outages or failures caused by third-party systems outside our reasonable control, but we will make reasonable efforts to restore service and keep communication clear when issues occur.

Limitation of liability: practical boundaries

To the extent permitted by applicable law, TaoSweeps Casino is not responsible for losses or damages caused by factors outside our reasonable control or caused by misuse of the service. This can include:

• Internet disruptions, device problems, or unsupported software
• Errors caused by third-party providers
• Player mistakes, including incorrect payment details or account information
• Service interruptions due to maintenance, updates, or security actions
• Events beyond reasonable control (such as major outages or other force majeure events)

Nothing in these site terms is intended to limit rights that cannot be limited under applicable law.

No guarantees and “as is” service

The website, games, and services are provided on an “as is” and “as available” basis. We work to provide a stable experience, but we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Changes to these terms

We may update these terms and conditions from time to time to reflect changes in the platform, legal requirements, security practices, or how services are offered.

The latest version posted on the website will apply from the date it is published, unless otherwise stated. You should review this page periodically so you always have clarity on the current rules.

Related policies you should also review

These conditions of use work alongside other site policies and rules that may apply, including the Privacy Policy, bonus-specific terms shown within each promotion, responsible gaming information, and any anti-money laundering and know your customer practices where applicable.

Contact information

If you have questions about these service terms, your account rules, or how the platform works, our support team can help.

Email: support@taosweepscasino.com

Wrap-up

These platform rules are here to keep gameplay fair, protect player accounts, and set straightforward expectations around access, promotions, verification, and redemptions. By continuing to use TaoSweeps Casino, you confirm that you understand and accept the current terms published on the site.